Code |
Message |
Cause |
Possible Frontend Message [Behavior] |
EC000 |
Internal error in API |
Internal error connecting the database |
"Oops! Looks like we hit a snag. Try closing the app and reopening it." |
EC025 |
Error when try to send email |
Error trying to send the email with the confirmation code |
[Continue the flow, the user can later resend the code] |
R000 |
Fail |
The user email is not valid |
"Oops! Looks like we hit a snag. Try closing the app and reopening it." |
R111 |
Success |
The operation was successful |
[Redirect to "Enter confirmation code" screen] |
SC001 |
Invalid username |
Username doesn't match our records |
"Sorry, We couldn't find your information!" |
SC007 |
Guest no authorization |
The token is not valid for use our API services |
"Access Denied. Try contacting the support team." |
SC008 |
Error on generate token |
Internal error generating the token |
"Oops! Looks like we hit a snag. Try closing the app and reopening it." |
SC011 |
User is enabled |
The user is active in our records |
"Your account has been activated." |
SC014 |
Expired token |
The token has expired |
"Access Denied. Try contacting the support team." |
VID100 |
Invalid input for username |
Username is empty or it doesn't meet the email's format |
"Please enter a valid email address (ex: email@homeescape.com)" |