| Code |
Message |
Cause |
Possible Frontend Message [Behavior] |
EC000 |
Internal error in API |
Internal error connecting the database |
"Oops! Looks like we hit a snag. Try closing the app and reopening it." |
EC001 |
User not found |
Token user id doesn't match our records |
"Sorry, We couldn't find your information!" |
EC011 |
Status not found |
Status: "pending" doesn't match our records |
"Oops! Looks like we hit a snag. Try closing the app and reopening it." |
EC025 |
Error when try to send email |
Error trying to send the email with the cancellation request |
|
EC035 |
Ticket not found |
Ticket Type: "account cancellation" doesn't match our records |
"Oops! Looks like we hit a snag. Try closing the app and reopening it." |
R000 |
Fail |
The cancel account request wasn't created |
|
R111 |
Success |
The operation was successful |
"Your cancellation request was sent successfully. Our support team will get in touch with you as soon as possible." |
SC006 |
User no authorization |
The token role is not valid for using the API services |
"You have been logged out." - [Take the user to the login screen] |
SC014 |
Expired token |
The token has expired |
"You have been logged out." - [Take the user to the login screen] |
VID150 |
Invalid input for message |
Message is empty or it has only characters not allowed(" ", ', ’, ‘, ’, ", &, \, <, >, --) |
"Please fill out this field" - "Please enter a valid reason" |